Privacy Policy

Privacy Policy

Last updated: September 30, 2026

At Trips Made For You (“TMFY”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a travel proposal, subscribe to our communications or book our travel services.

1. Information We Collect

Depending on how you interact with TMFY, we may collect information such as:

Contact Information

  • Full name
  • Email address
  • Telephone or WhatsApp number
  • Country of residence
  • Contact preferences

Travel Information

  • Destination preferences
  • Travel dates
  • Number of travellers
  • Accommodation preferences
  • Activity and experience preferences
  • Dietary or accessibility requirements when voluntarily provided
  • Other information necessary to design your personalised itinerary

Booking Information

When you make or request a booking, we may collect information necessary to arrange your travel services, including booking details and payment-related information.

Payment card details may be processed directly by authorised payment providers. TMFY does not intend to store full payment card information unless specifically required and lawfully permitted.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Approximate location information
  • Website interaction data
  • Cookies and similar technologies

2. How We Use Your Information

We may use your personal information to:

  • Respond to your enquiries
  • Prepare personalised travel proposals
  • Process and manage bookings
  • Arrange accommodation, transportation, tours and other travel services
  • Communicate with you regarding your trip
  • Provide customer support
  • Process payments where applicable
  • Send travel-related information
  • Improve our website and services
  • Analyse website usage and performance
  • Send promotional communications where permitted and where you have provided the appropriate consent
  • Comply with legal and regulatory obligations

3. Sharing Your Information

To provide your travel services, we may need to share relevant information with trusted third parties, such as:

  • Hotels and accommodation providers
  • Airlines and transportation companies
  • Local guides and tour operators
  • Activity and experience providers
  • Travel assistance providers
  • Payment service providers
  • Technology and website service providers
  • Professional advisers or authorities where legally required

We only seek to share information that is reasonably necessary for the relevant purpose.

4. International Data Transfers

Because TMFY works with travellers, suppliers and service providers in different countries, your personal information may be processed or transferred internationally.

Where required by applicable law, we will take appropriate measures to protect personal information during such transfers.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and provide relevant content.

Cookies may be used for purposes such as:

  • Essential website functionality
  • Analytics
  • Website performance
  • Advertising and marketing
  • Remembering user preferences

You may be able to manage or disable cookies through your browser settings. Certain website functions may not operate correctly if essential cookies are disabled.

6. Marketing Communications

If you subscribe to our newsletter or provide the appropriate consent, we may send you information about:

  • Travel inspiration
  • Destinations
  • New experiences
  • Special offers
  • Travel updates
  • TMFY news

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling contractual, accounting, legal or regulatory obligations.

When information is no longer required, we will take reasonable steps to delete or securely dispose of it, where permitted by applicable law.

9. Your Privacy Rights

Depending on the applicable law, you may have rights regarding your personal information, including the right to:

  • Access your personal information
  • Request correction or updating of inaccurate information
  • Request deletion where legally applicable
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request information about how your data is processed
  • Exercise other rights provided by applicable data protection laws

10. Children’s Privacy

Our website and services are not specifically directed at children.

We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian where such consent is required by law.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

TMFY is not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policies of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

The updated version will be published on this page with the relevant “Last updated” date.

13. Contact Us

For questions, requests or concerns regarding this Privacy Policy or the processing of your personal information, please contact:

Trips Made For You (TMFY)

Colombia

Email: info@tmfytravel.com

Phone / WhatsApp: +31 6 23835573

Please include sufficient information for us to identify your request and respond appropriately.

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